This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal
information for anyone who decides to use our service, Planndu.
We understand that protecting your personal information is a great responsibility, and we work very hard
to do so. By using our Service, you agree to the collection and use of information in relation to this
policy.
If you choose to use our Service, then you agree to the collection and use of information in relation to
this policy.
The Personal Information that we collect is used for providing and improving the Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are
accessible at Planndu.com unless otherwise defined in this Privacy Policy.
In case Planndu is operated by a single independent developer. For data protection purposes, the data
controller and processor is the same individual, responsible for managing and safeguarding user data in
accordance with this Privacy Policy.
We only collect personal information that is necessary to provide and improve our service. The
information we collect includes your name and email address, which you provide when you register for
Planndu. You may update this information under your personal account settings at any time. We also
collect aggregated, anonymous user data about the use of the app. We do not share or sell your personal
information to any third parties, except as described in this Privacy Policy.
The app does use third-party services that may collect information used to identify you. These services
include Google Play Service, Google Analytics for Firebase, and Firebase Crashlytics. Please refer to
the privacy policies of these third-party service providers for more information on how they collect and
use your personal information.
In case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device's Internet Protocol (IP) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have specific rights under the General Data Protection Regulation (GDPR) regarding your personal data. We process your personal data under the following legal bases:
Contract Performance: To provide the Planndu service you've subscribed to (Article 6(1)(b) GDPR)
Legitimate Interest: To improve our services, prevent fraud, and ensure security (Article 6(1)(f) GDPR)
Consent: For marketing communications and optional features (Article 6(1)(a) GDPR)
Legal Obligation: To comply with applicable laws and regulations (Article 6(1)(c) GDPR)
Your GDPR Rights:
Right to Access (Article 15): You have the right to request copies of your personal data. You can access most of your data directly through your account settings, or contact us at contactus@planndu.com for a complete copy.
Right to Rectification (Article 16): You have the right to request correction of inaccurate personal data. You can update most information directly in your account settings.
Right to Erasure/Right to be Forgotten (Article 17): You have the right to request deletion of your personal data when:
The data is no longer necessary for the purposes for which it was collected
You withdraw consent (where processing is based on consent)
You object to processing and there are no overriding legitimate grounds
The data has been unlawfully processed
Erasure is required to comply with a legal obligation
Right to Restriction of Processing (Article 18): You have the right to request restriction of processing your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format (JSON or CSV) and to transmit that data to another service provider.
Right to Object (Article 21): You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent (Article 7(3)): Where we process your data based on consent, you have the right to withdraw that consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority. For a list of EU supervisory authorities, visit: https://edpb.europa.eu/about-edpb/board/members_en
How to Exercise Your Rights: To exercise any of these rights, please contact us at contactus@planndu.com with the subject line "GDPR Request". We will respond to your request within 30 days as required by GDPR Article 12(3).
For GDPR-related inquiries, please contact us at contactus@planndu.com
Automated Decision-Making: Planndu does not use automated decision-making or profiling that produces legal effects or similarly significantly affects you under Article 22 GDPR.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers.
These are sent to your browser from the websites that you visit and are stored on your device's internal
memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and
libraries that use “cookies” to collect information and improve their services. You have the option to
either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose
to refuse our cookies, you may not be able to use some portions of this Service.
We take the privacy of our users very seriously. In line with this, we want to assure you that we do not collect any information about your location. We do not track your location through your device's GPS, and we do not request access to your device's location services. We do not store any location data that may be associated with your account or your usage of our app.
We may employ third-party companies and individuals to facilitate our service, provide the service on
our behalf, perform service-related services, or assist us in analyzing how our service is used. These
third parties have access to your personal information, but are obligated not to disclose or use the
information for any other purpose.
We rely on trusted third-party providers (such as Google and Apple) to operate critical parts of our
service. While we carefully select these partners, we are not responsible for their independent
privacy or security practices. We encourage you to review their privacy policies.
We value your trust in providing us with your Personal Information, thus we are striving to use
commercially acceptable means of protecting it. But remember that no method of transmission over the
internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its
absolute security.
We work hard to protect you and Planndu from unauthorized access, alteration, disclosure, or destruction
of information we hold. You're also welcome to contact us to ask for our confirmation whenever you feel
concerned about how your personal information is being processed, where and for what purpose.
Disclaimer of Liability:
While we take reasonable steps to protect your personal information, you acknowledge that no system is completely secure. We are not responsible for any indirect, incidental, consequential, or punitive damages arising out of or related to unauthorized access, use, or disclosure of your information. You use the Service at your own risk.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Account Data:
Active Accounts: We retain your account information (name, email, profile data) for as long as your account remains active.
Deleted Accounts: Upon account deletion, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal compliance.
Backup Systems: Data may remain in our backup systems for up to 90 days after deletion from active systems.
User Content (Tasks, Notes, Files):
Active Content: Retained for as long as your account is active.
Deleted Content: When you delete content, it is immediately removed from active systems and permanently deleted from backup systems within 90 days.
Shared Content: If you have shared content with other users, your copies will be deleted, but other users' copies remain in their accounts.
Subscription and Payment Data:
Active Subscriptions: Retained for the duration of your subscription.
Payment History: Retained for 7 years to comply with tax and financial regulations.
Payment Card Information: We do not store payment card details; this is handled by our payment processors (Apple, Google).
Communication Data:
Customer Support: Support communications are retained for 3 years for quality assurance and dispute resolution.
Technical and Log Data:
Usage Analytics: Aggregated and anonymized usage data is retained indefinitely for service improvement.
Log Data: Server logs and error reports are retained for 12 months for security and debugging purposes.
Crash Reports: Retained for 12 months to improve app stability.
Legal Hold: We may retain data longer than specified periods when required by law, regulation, legal or to protect our legal rights.
Data Minimization: We regularly review our data retention practices to ensure we are not retaining data longer than necessary.
While Planndu owns the Planndu application's code, databases, and all rights, you retain all rights to your data. You have choices regarding the information we collect and how it's used. Planndu will never sell your personal data to a third party, and we will never share data with third parties without your permission. When absolutely necessary, Planndu uses third-party services and hosting partners who are GDPR-compliant. In such instances, we take essential security methods to guarantee that we comply with GDPR when sending and receiving data from third parties.
You can delete your Planndu account by following the App’s settings instructions. If you terminate your Account, any association between your Account and the information we store will no longer be accessible through your Account. We will stop providing products and/or services to you and delete your personal information as required by you.
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our service is not intended for children under 13 and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Planndu is based in Europe and United States. Your personal data is primarily stored on servers located in Europe and United States, operated by AWS/GOOGLE and others.
Transfers Outside the EEA:
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, your personal data may be transferred to, stored, and processed in the United States and other countries outside the EEA where data protection laws may be different from those in your jurisdiction.
Legal Safeguards for EU Data:
We ensure that such transfers comply with applicable data protection laws through the following mechanisms:
Standard Contractual Clauses (SCCs): We use Standard Contractual Clauses approved by the European Commission for transfers of personal data to third countries (Commission Implementing Decision 2021/914).
Adequacy Decisions: Where applicable, we rely on adequacy decisions issued by the European Commission recognizing certain countries as providing adequate data protection.
Additional Safeguards: We implement additional technical and organizational measures to protect your data during international transfers, including:
Encryption of data in transit and at rest
Access controls and authentication measures
Regular security assessments
Contractual obligations on data processors
Third-Party Service Providers used for our Cloud Hosting, Payment Processing, Analytics, and Customer Support: All are contractually bound to comply with GDPR requirements and Standard Contractual Clauses where applicable.
Your Rights Regarding Transfers:
You have the right to obtain information about the safeguards we have in place for international data transfers. To request a copy of the relevant safeguards (such as Standard Contractual Clauses), please contact us at contactus@planndu.com.
We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and/or by sending you an email notification. Your continued use of our service following any changes to this policy constitutes your acceptance of the new terms.
This Privacy Policy shall be governed by and construed in accordance with the laws of Ukraine, without regard to its conflict of law provisions.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contactus@planndu.com
Last modified Nov 5, 2025